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Backed by our team of experienced specialists, Druvaa is dedicated to delivering enterprise-class support and committed to customer satisfaction.
| Free SOHO license support |
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Please check the following sources to see if the issue is already reported -
If you do not find the issue reported, please report the bug |
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| Enterprise Support |
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Please login to support portal for reporting or tracking of issues - http://support.druvaa.com/
Druvaa offers three tier enterprise class support - |
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| Silver Support |
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Gold Support |
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Platinum Support |
- Web/Email Support
- 8 hours issue response time
- Support for unlimited issues
- Self service support portal |
- Web/Email Support
- 24x7 Telephonic support
- 8 hours issue response time
- Support for unlimited issues
- Self service support portal |
- Web/Email Support
- 24x7 Telephonic support
- 4 hours issue response time
- Support for unlimited issues
- Self service support portal
- Major product upgrades |
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Please Note: Minor product upgrades (2.0 to 2.x) are free for Silver and Gold support contracts, only major upgrades (2.0 to 3.x) would be charged. |
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